Quality Solutions, Inc.

  • Project Manager

    Job Locations US-KS-Colwich
    Posted Date 3 weeks ago(10/19/2018 3:47 PM)
    Job ID
    2018-1092
    # of Openings
    1
    Category
    Customer Service/Support
  • Overview

    Plan, execute and oversee projects to ensure customer needs and company objectives are met in a timely and cost-effective manner.  Budget, organize and implement scheduling of projects.  Provide on-site assistance to customers when requested.  Accountable for overall results of projects from assigned customers.

    Responsibilities

    • Oversee projects throughout life cycle of projects, including ensuring billing is accurate and in accordance with customer specifications and company requirements.
    • Review and submit project bids to ensure profit margin aligns with company objectives and goals.
    • Visit customers on site as needed to assist with issues.
    • Develop and maintain customer relationships by ensuring customer satisfaction and resolving issues.
    • Identifying and providing solutions for additional customer needs.
    • Develop project scope, goals, deliverables, resources, budget and timing on projects.
    • Ensure vendors understand expectations related to assignments.
    • Effectively manage project scope by ensuring any changes to scope are documented and approved.

    Qualifications

    • High school diploma or general education degree (GED) required, some college preferred.
    • Minimum 2 years previous facilities management or construction management experience required.
    • Outstanding customer service skills required.
    • Must have basic understanding of facilities repairs, including plumbing, electrical, and HVAC.
    • Ability to travel as needed.
    • Ability to operate general office equipment such as computer, copier, fax machine, scanner, projector, and multi-line telephone system.
    • Must possess excellent time management skills and be adaptable to change.
    • Ability to apply basic math, including adding, subtracting, multiplying, and dividing in all units of measure, using whole numbers, common fractions, and decimals.
    • Ability to communicate verbally in one-on-one situations with management and co-workers; listen to others without interrupting and get clarification when needed.
    • Strong attention to detail and focus on quality and accuracy.
    • Exhibits dependability, including following instructions; responding to direction; and taking responsibility for own actions.
    • Ability to take initiative, including asking for and offering help when needed; performs work independently without being prompted.
    • Ability to prioritize and plan work activities; use time efficiently; and work within deadlines.

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